Terms of service
Terms of Service
Overview
Welcome to The Original Honey.
These Terms of Service govern your access to and use of theoriginalhoney.com, including all related content, products, services, and features made available through our website.
Throughout these Terms, "The Original Honey," "we," "our," and "us" refer to the operator of this website.
By accessing our website, placing an order, or using any of our services, you agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree with these Terms, please discontinue use of this website.
Section 1 โ Website Access
By using this website, you confirm that:
- You are at least the age of majority in your jurisdiction, or
- You are using this website with the permission of a parent or legal guardian.
You agree to use this website only for lawful purposes and in accordance with these Terms.
Section 2 โ Customer Information
When placing an order or contacting us, you may be asked to provide information including:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information
You agree that all information you provide is accurate, current, and complete.
Providing false or misleading information may result in cancellation of your order.
Section 3 โ Products
We make reasonable efforts to ensure that all product information, descriptions, pricing, and images displayed on our website are accurate.
However:
- Product packaging may occasionally change.
- Product images are for reference purposes and may vary slightly from the product received.
- Product availability may change without prior notice.
- We reserve the right to modify, discontinue, or update products at any time.
Complete product information, including ingredients, packaging, storage instructions, and warnings (where applicable), is available on the relevant product page.
Section 4 โ Orders
Submitting an order through our website constitutes an offer to purchase our products.
We reserve the right to:
- Accept or reject any order.
- Limit quantities purchased.
- Cancel orders when fraud, pricing errors, inventory issues, or other legitimate concerns arise.
Your order is considered accepted only after payment has been successfully processed and an order confirmation has been sent.
Products purchased through our website are intended for personal use unless otherwise agreed in writing.
Section 5 โ Pricing and Payments
All prices displayed on our website are shown in United States Dollars (USD) unless otherwise stated.
Prices, promotions, and product availability may change without prior notice.
By placing an order, you confirm that:
- You are authorized to use the selected payment method.
- Your billing information is accurate.
- You authorize us to charge the applicable amount for your purchase.
Section 6 โ Shipping
Orders are processed and shipped in accordance with our Shipping Policy.
Estimated delivery times are provided for convenience only and are not guaranteed.
Delivery may be affected by:
- Carrier delays
- Weather conditions
- Public holidays
- High seasonal demand
- Incorrect shipping information provided by the customer
Once an order has been transferred to the shipping carrier, responsibility for transportation rests with the carrier.
Section 7 โ Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy.
Customers must contact us before returning any product.
Products returned without prior authorization may not be accepted.
Section 8 โ Intellectual Property
All content available on this website, including but not limited to:
- The Original Honey name
- Logos
- Product images
- Graphics
- Website design
- Text
- Product descriptions
- Layout
- Icons
is owned by or licensed to The Original Honey and is protected by applicable intellectual property laws.
No content from this website may be copied, reproduced, distributed, published, or used for commercial purposes without prior written permission.
Section 9 โ Third-Party Services
Our website may contain links to third-party websites or services.
These links are provided for convenience only.
We are not responsible for the content, availability, privacy practices, or policies of third-party websites.
Your use of third-party services is governed by their own terms and policies.
Section 10 โ Privacy
Your use of our website is also governed by our Privacy Policy.
By using our website, you acknowledge that you have read and understood our Privacy Policy.
Section 11 โ Customer Reviews and Feedback
If you submit reviews, comments, suggestions, or other feedback, you grant The Original Honey a non-exclusive right to use that feedback for customer service, quality improvement, and promotional purposes.
You agree that submitted content:
- Is accurate.
- Does not infringe the rights of others.
- Does not contain unlawful, offensive, or misleading material.
We reserve the right to remove any content that violates these Terms.
Section 12 โ Website Accuracy
Although we make reasonable efforts to keep information accurate and up to date, our website may occasionally contain typographical errors, pricing inaccuracies, or outdated information.
We reserve the right to:
- Correct errors
- Update product information
- Change pricing
- Modify promotions
- Cancel affected orders where necessary
without prior notice.
Section 13 โ Prohibited Uses
You agree not to use this website to:
- Violate any applicable law.
- Commit fraud.
- Upload viruses or malicious software.
- Attempt unauthorized access to our systems.
- Collect customer information without permission.
- Interfere with website security.
- Infringe intellectual property rights.
Violation of these Terms may result in suspension or termination of access to our website.
Section 14 โ Disclaimer
Our website, products, and services are provided on an "as available" and "as is" basis.
While we make reasonable efforts to provide accurate information, we do not guarantee that:
- The website will always operate without interruption.
- The website will always be free of errors.
- Every product will meet every customer's individual expectations.
Nothing on this website should be interpreted as professional medical advice.
Section 15 โ Limitation of Liability
To the maximum extent permitted by applicable law, The Original Honey shall not be liable for any indirect, incidental, consequential, or special damages arising from:
- Use of this website.
- Delays in delivery.
- Temporary website interruptions.
- Product availability.
- Circumstances beyond our reasonable control.
Section 16 โ Indemnification
You agree to indemnify and hold harmless The Original Honey, its employees, service providers, and partners from claims, liabilities, damages, and expenses arising from:
- Your violation of these Terms.
- Your misuse of this website.
- Your violation of applicable laws.
- Your infringement of the rights of another person.
Section 17 โ Changes to These Terms
We may revise these Terms of Service from time to time.
Updated versions will be published on this page together with the revised "Last Updated" date.
Your continued use of our website after changes become effective constitutes acceptance of the updated Terms.
Section 18 โ Contact Information
If you have any questions regarding these Terms of Service or your use of this website, please contact us.
Brand Name: The Original Honey
Email: support@theoriginalhoney.com
Phone: +1 (934) 201-3342
Physical Address:
3402 Independence Ave
Kansas City, MO 64124
United States
Last Updated:
August 28, 2026