Shipping Policy

Order Processing

At The Original Honey, we aim to process all orders promptly and efficiently.

• Orders are processed within 1–2 business days (excluding weekends and public holidays).
• Orders placed outside normal business hours will be processed on the next business day.
• Once your order has been shipped, you will receive a shipment confirmation email containing your tracking number and shipping details.

Shipping Coverage

We currently accept and ship orders only within the United States.

At this time, we do not offer international shipping.

Estimated Delivery Times

Estimated delivery times after your order has been dispatched are:

Standard Shipping:
4–7 business days

Delivery estimates may vary depending on factors such as:

• Shipping destination
• Carrier operations
• Weather conditions
• Peak holiday seasons
• Other unforeseen transportation delays

Estimated delivery dates are not guaranteed.

Shipping Costs

We offer Free Standard Shipping on all eligible orders delivered within the United States.

If additional shipping services become available in the future, any applicable shipping charges will be displayed during checkout before payment is completed.

Order Tracking

Once your order has been shipped, you will receive an email containing your shipment confirmation and tracking information.

If you have not received your tracking email within 3 business days after receiving your shipping confirmation, please contact our customer support team.

Email: support@theoriginalhoney.com

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information when placing an order.

If you notice an error in your shipping address after placing your order, please contact us as soon as possible.

If an order has not yet been processed, we will make reasonable efforts to update the shipping information.

The Original Honey is not responsible for delivery delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Shipments

If your shipment has not arrived within the estimated delivery timeframe, please contact us.

Our customer support team will assist in reviewing the shipment status and, where appropriate, coordinate with the shipping carrier to help resolve the issue.

Email: support@theoriginalhoney.com

Undeliverable Packages

If a package is returned to us because of:

• an incorrect shipping address,
• incomplete delivery information,
• refusal of delivery, or
• failure to collect the package,

additional shipping charges may apply if the order is reshipped.

If the package cannot be reshipped, any eligible refund will be processed in accordance with our Return & Refund Policy.

Delivery Address

Please ensure that your delivery address is complete and accurate before submitting your order.

We are unable to guarantee successful delivery where incorrect or incomplete address information has been provided.

Contact Us

If you have any questions regarding shipping, delivery, or your order, please contact us.

Brand Name:
The Original Honey

Email: support@theoriginalhoney.com

Phone: +1 (934) 201-3342

Physical Address:
3402 Independence Ave
Kansas City, MO 64124
United States

Last Updated:
August 28, 2026