Shipping Policy

Order Processing

At The Original Honey, we process all orders within 1–2 business days (excluding weekends and public holidays).

Once your order has been prepared and shipped, you will receive a confirmation email with tracking details, where applicable.

Orders placed outside of business hours will be processed on the next business day.

Shipping Coverage

We currently ship orders within the United States.

If you are located outside the United States, please contact us before placing your order to confirm shipping availability:

Email: support@theoriginalhoney.com

Shipping Timeframes

Estimated delivery times within the United States are:

• Standard Shipping: 4–7 business days after dispatch

Please note that delivery times are estimates and may vary depending on factors such as:

• Your location
• Carrier processing times
• Weather conditions
• Seasonal demand
• Other delivery-related delays

Shipping Costs

We offer free standard shipping within the United States.

If additional shipping options become available, such as expedited delivery, any applicable charges will be clearly displayed at checkout before completing your purchase.

Order Tracking

When tracking information is available, it will be sent to you by email once your order has been shipped.

If you do not receive tracking details within 3 business days of shipment confirmation, please contact us:

Email: support@theoriginalhoney.com

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If you notice that your shipping details are incorrect, please contact us as soon as possible.

The Original Honey is not responsible for delays, failed deliveries, or additional costs caused by incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Shipments

If your package is delayed beyond the estimated delivery timeframe, please contact us:

Email: support@theoriginalhoney.com

Our team will assist in reviewing the shipment status and help coordinate with the shipping carrier when necessary.

Undeliverable Packages

If a package is returned to us due to an incorrect address, incomplete delivery information, or failure to collect the parcel, additional shipping charges may apply if the order needs to be reshipped.

Contact Us

If you have any questions regarding shipping or delivery, please contact our customer support team:

Email: support@theoriginalhoney.com

At The Original Honey, we are committed to providing a reliable and transparent shipping experience for our customers.